At beonbet, we believe that gaming should always be fun — never a source of stress or financial hardship. We're committed to giving every Filipino player the tools, information, and support they need to stay in control and enjoy the experience safely.
Responsible gaming is at the heart of everything beonbet does. It means providing Filipino players with a safe, fair, and transparent environment where they can enjoy casino games, sports betting, bingo, and slots — all while staying fully in control of their time and money.
beonbet's responsible gaming program is built around three core principles: Prevention — stopping problem gambling before it starts; Protection — giving players the tools to manage their play; and Support — connecting players who need help with the right resources.
We work in alignment with PAGCOR (Philippine Amusement and Gaming Corporation) guidelines on responsible gaming, and we take our duty of care to every beonbet player seriously — from Manila to Cebu, Davao to Quezon City, and everywhere in between.
PAGCOR Alignment: beonbet's responsible gaming framework is designed to align with the responsible gaming standards promoted by PAGCOR, the Philippine government body that regulates gaming in the country. We encourage all players to familiarize themselves with PAGCOR's responsible gaming guidelines.
Under Philippine gaming regulations, online gambling is strictly for adults aged 21 years and above. beonbet enforces this rule without exception. Every player who registers on beonbet must verify their age and identity before they can deposit funds or play any real-money game.
Our Know Your Customer (KYC) process requires players to submit a valid government-issued ID — such as a PhilSys National ID, UMID, passport, or driver's license — to confirm they meet the 21+ age requirement. Accounts that cannot be verified will be suspended pending documentation.
beonbet takes the protection of minors extremely seriously. If you share a device or household with someone under 21, we strongly recommend the following steps:
If beonbet discovers that a player is under 21, the account will be immediately closed, all funds will be returned to the payment source, and any winnings will be forfeited in accordance with our Terms & Conditions.
Problem gambling can affect anyone — regardless of age, income, or background. The earlier it's recognized, the easier it is to address. beonbet encourages all players to regularly check in with themselves and be honest about their gambling habits.
Ask yourself the following questions. If you answer "yes" to two or more, it may be time to use one of beonbet's responsible gaming tools or seek outside support:
Do you spend more money on gambling than you originally planned, or more than you can comfortably afford?
Do you find yourself chasing losses — continuing to bet in an attempt to win back money you've already lost?
Has gambling caused arguments with family members, friends, or your partner in the past six months?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you borrowed money, sold belongings, or used bill money to fund your gambling?
Do you think about gambling frequently — planning your next session, reliving past wins, or calculating how to recover losses?
Have you tried to hide your gambling activity from people close to you?
If you answered yes to 2 or more: Please consider activating one of beonbet's responsible gaming tools below, or reach out to our support team at [email protected]. You are not alone, and help is available.
Every beonbet player has free access to these tools directly from their account settings. No fees, no waiting — activate them instantly.
Set a daily, weekly, or monthly cap on how much you can deposit into your beonbet account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 7-day cooling-off period.
Set a maximum session duration so beonbet automatically logs you out after a set period of play. You'll receive a reminder notification 10 minutes before your session limit is reached, giving you time to wrap up gracefully.
Define the maximum amount you're comfortable losing in a given period. When your loss limit is reached, beonbet will prevent further real-money play until the limit period resets. This is one of the most effective tools for preventing loss-chasing behavior.
Enable periodic pop-up reminders that show you how long you've been playing and your net win/loss for the session. Reality checks help you stay aware of time and money spent, so you can make informed decisions about whether to continue playing.
Take a short break from beonbet by activating a cool-off period of 24 hours, 7 days, or 30 days. During this time, your account is suspended for real-money play. This is ideal if you feel you need a brief pause without committing to a full self-exclusion.
If you feel you need a longer break, beonbet's self-exclusion tool lets you close your account for a minimum of 6 months, 1 year, 3 years, or permanently. During self-exclusion, you cannot register a new account. All marketing communications are stopped immediately.
Requesting self-exclusion on beonbet is straightforward and takes less than five minutes. Once submitted, your request will be processed within 24 hours. Here's how to do it:
Visit beonbet.vip and sign in using your registered email and password. If you are having difficulty logging in, contact our support team at [email protected] for immediate assistance.
Navigate to your account profile, then select "Responsible Gaming" from the settings menu. You'll find all available tools listed here, including deposit limits, cool-off periods, and self-exclusion.
Choose your preferred exclusion period: 6 months, 1 year, 3 years, or permanent. Read the terms carefully — self-exclusion cannot be reversed before the chosen period ends, even if you change your mind.
Confirm your self-exclusion request. You will receive a confirmation email within 24 hours. Your account will be suspended for real-money play, and all promotional communications from beonbet will be stopped immediately.
Self-exclusion is a powerful first step, but professional support can make a real difference. Please consider reaching out to a counselor or support group — details are in the section below.
Important: If you are self-excluded from beonbet and attempt to open a new account, beonbet reserves the right to close that account immediately and return any deposited funds. Circumventing self-exclusion is a violation of our Terms & Conditions.
If you or someone you know is struggling with problem gambling, please know that help is available. beonbet encourages all players in need to reach out to the following support channels:
PAGCOR operates a responsible gaming program for Filipino players. Contact PAGCOR directly through their official channels for guidance, referrals, and support resources available in the Philippines.
The NCMH provides mental health support services across the Philippines. Problem gambling is a recognized behavioral health issue — reaching out to a mental health professional is a sign of strength, not weakness.
Gamblers Anonymous offers peer support groups for people affected by problem gambling. Meetings are available in Manila, Cebu, Davao, and other major cities, as well as online for players across the Philippines.
Our dedicated responsible gaming team is available 24/7. Reach us at [email protected] for confidential assistance, account restrictions, or to discuss any concerns about your gambling behavior.
Responsible gaming is not just a policy document at beonbet — it's a living commitment that shapes how we design our Platform, train our staff, and interact with every Filipino player. Here is what you can expect from us:
At beonbet, we want every Filipino player to enjoy our Platform for years to come — and that's only possible if we all play responsibly. Salamat for trusting beonbet with your gaming experience. We take that trust seriously.
beonbet is designed for entertainment. Set your limits, use our tools, and play with confidence knowing that beonbet has your back every step of the way.